Refund policy
Return & Refund Policy
Thank you for shopping with us! Please read our Return & Refund Policy carefully before placing your order.
Order Processing & Shipping
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All orders are processed and shipped within 7–14 business days.
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Once your order has shipped, you will receive a tracking number via email.
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Shipping times may vary depending on your location and carrier delays.
No Refunds for Change of Mind
We do not offer refunds or cancellations for change of mind, accidental purchases, or if you simply decide you no longer want the item after placing your order. Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with:
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Your order number
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Photos of the item
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Photos of the packaging (if applicable)
Once reviewed, we will offer a replacement or refund if the issue is determined to be our error.
Lost Packages
If your tracking shows your package has been delivered, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
Return Eligibility
Returns are only accepted if:
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The wrong item was sent, or
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The item arrived damaged or defective.
Returned items must be unused and in their original condition unless the item arrived damaged.
Contact Us
If you have any questions about your order or this policy, please contact our customer support team before opening a dispute. We are always happy to help and will do our best to resolve any issues.